Privacy
Privacy Policy
Default policy — your seller can customise this.
This Privacy Policy explains how Protechtube collects and uses information for digital product orders and support.
Information we collect
- Name, email address, phone/WhatsApp number, country, state, and billing details
- Order details, product selection, payment status, transaction references, and support messages
- Basic website and device information needed for security, analytics, and fraud prevention
How we use information
- To process orders, deliver digital products, and provide invoices or order updates
- To verify payments, prevent fraud, troubleshoot activation, and provide replacement support
- To improve product listings, support quality, and store security
Sharing
We share information only with service providers needed to run the store, such as payment gateways, hosting, WooCommerce, email, analytics, and support tools. We do not sell customer personal data.
Retention
Order and billing records are retained as needed for tax, compliance, warranty, dispute handling, and customer support.
Your choices
You may request correction or deletion of non-essential personal data by contacting info@protechtube.com. Some order records may be retained where legally required.
Contact
Privacy questions can be sent to info@protechtube.com.
