Refund and Cancellation Policy – PROTECHTUBE TECHNOLOGIES PRIVATE LIMITED

Due to the nature of digital products, we generally do not offer refunds once the product has been delivered or accessed.

However, refunds may be considered only under the following conditions:

✅ Eligible for Refund

A refund request may be approved if:

The product was not delivered due to a technical issue

You were charged multiple times for the same product

The product is completely inaccessible and our support team is unable to resolve the issue

A wrong product was delivered that cannot be replaced

❌ Not Eligible for Refund

Refunds will not be provided in cases where:

You changed your mind after purchase

You found the product cheaper elsewhere

You lack technical knowledge to use the product

You did not read product details before purchasing

You customized or modified the website after delivery

You request a refund after downloading/accessing files

Delays caused by third-party services (hosting, domain, plugins)

Return Policy

Since all our products are digital, returns are not applicable.

Once a website or digital file is delivered or access is granted, it cannot be returned.

Exchange / Replacement

We may offer a replacement or exchange instead of a refund if:

The delivered product has a technical defect

Files are corrupted or incomplete

Incorrect files were provided

All exchange requests must be approved by our support team.

3. Contact Us

If you have any questions or concerns regarding our Refund and Cancellation Policy, please feel free to contact us at:

Phone: +91 7003530114

Email: info@protechtube.in